Good for reality TV
Everybody has goals. They impel us forward and breathe meaning into our lives. Despite how remarkably different they all are, there’s one thing all goals have in common: obstacles. If something was effortless, there would be no need to aspire to it. That’s the whole point of a goal, right? Funny how the thing that […]
I can see what you’re tasting, but…
Nobody likes being wrong. I know I don’t. We’re committed to avoiding that moment when a sink hole opens up inside our chest and our heart plummets into our gullet. You know that feeling and you don’t like setting the table for it. We can agree on that. So now for the story about when […]
Chasing your tail
The diligent industrialist in you seeks reassurance that every expenditure of time and money is going to help you get something back in return. It’s been a sound business practice for a century now. When dealing with people, the quest for tangible ROI frequently leads you astray. If you run a call center and your […]
Two kinds of George Costanza
Sir Isaac Newton said for every action there is an equal and opposite reaction. We know this applies to more than physics. How you treat people matters. It’s not just enough to believe that. Small actions (or inactions) can significantly affect how people feel about you. However complicated, it’s an outcome you’re able to control. […]
There’s a worm in your cod
Few find pleasure in admitting the downside. We’d much rather hear about the gleaming sunny-side of an idea. “Let’s bask in the vitamin D and write a poem to the world.” The preferred method of most who would hope to influence you is to launch a full-frontal assault using all the benefits they can load […]
Are we worth warm water?
Some things are optional. They might be good, but you don’t have to do them. In fact, often if you don’t do them, nobody actually notices. There’s nothing wrong with that. Except when there’s expectation. That’s when it matters a lot. If we expect you are going to do something that is typically optional and […]
Smells like a change
You awaken to the allaying aroma of a dark Colombian blend. She warms your hands and then your soul, reaffirming the promise of a new day. You never imagined a life without her – at least not until your doctor warned you of her stimulating symptoms. Changes, however logical, are often unwelcome visitors. We confront them with […]
Changing the rules (frowny-face)
Sometimes you have to change the rules. What’s important is how you handle the change you’re asking someone else to make. Changing the rules happens mid-game. It has to by virtue of the change. This is the kind of surprise most of us avoid. What happens, though, if you change the rules but don’t communicate […]
Telepathy isn’t a strategy
Across the table sits someone you believe would make a great ______. (Client, boyfriend/girlfriend, business partner, employee, etc) What’s the best method to help them see you as the right choice? That’s usually what’s on our mind. Let’s make them choose us. So, you act in accordance with all the necessary protocol and posture. Mostly […]
